Privacy Policy | Cairn & Pine

Cairn & Pine ("we", "us") operates cairnandpine.com. This policy explains what information we collect when you visit the site, how we use it, and the choices you have. The site is an informational catalog; we do not sell products or process payments here.

Information we collect

Information you give us. If you use the contact form or join our email list, we collect the name, email address and message you provide.
Account information. If you create an account we collect your first name, email address, password, optional ZIP code, product interests, saved scents and email preferences. Passwords are stored only as a salted hash by our authentication provider; we never see them.
Information collected automatically. Like most websites we use cookies and similar technologies to collect usage data such as pages viewed, approximate location, device and browser type, and the referring page. See the cookies section below.

How we use information

To answer your messages and send the emails you signed up for.
To run your account, remember your saved scents and count them as votes for the first production run.
To understand how the site is used and improve it.
To measure and improve our advertising, including through Google Ads and Google Analytics.
To comply with legal obligations.

Cookies and advertising

We use essential cookies to remember your preferences (for example, that you dismissed the cookie notice). With your consent we also use analytics and advertising cookies from Google. Google may use these to show you ads for Cairn & Pine on other websites based on your visit here (remarketing) and to measure ad performance. You can opt out of personalized advertising at Google Ads Settings and learn more at How Google uses data. You can also block cookies in your browser settings; the site will still work.

Sharing

We do not sell your personal information. We share it only with service providers who help us run the site (hosting, email delivery, form processing, analytics and advertising platforms), and when required by law.

Your choices and rights

You can unsubscribe from our emails using the link in any email or in your account preferences. You can delete your account from the account page. You can ask us to access, correct or delete your personal information by emailing [email protected]. California residents have additional rights under the CCPA/CPRA, including the right to know what personal information we collect and the right to delete it; we do not sell or share personal information for cross-context behavioral advertising beyond the cookie-based advertising described above, which you can opt out of as explained in the cookies section.

Children

The site is not directed to children under 13 and we do not knowingly collect personal information from them.

Changes and contact

We may update this policy and will change the date at the top when we do. Questions: [email protected] or write to Cairn & Pine, PO Box 1234, Bend, OR 97701, United States.